I have known for quite some time that I had hearing issues. But knowing and addressing them are two different things. I was very apprehensive when I made the appointment to see Bob Harris with My Hearing Centers in Preston, Idaho. When Bob Harris greeted me in the waiting room, I knew immediately all would be OK. He was soft spoken, kind and attentive. The rest of the exam went well. I am now wearing the hearing aids I should have had some time ago. I look forward to my visits with Mr. Harris, knowing he is interested in me and my hearing issues.