My dad, a retired FDNY firefighter needed two hearing aids for his hearing loss. Both my Mom and Dad had the occasion to meet Shane Osmond, Director of Hearing Healthcare for your Henderson, Nevada office at a local seminar. They were both very impressed with how knowledgeable Shane Osmond was. We made an appointment and I had the pleasure to join my mom and dad and meet with Mr. Osmond who was an absolute pleasure to deal with. Extremely nice, professional, and very knowledgeable. Shane reviewed my dad’s various options, including pricing however, he wasn’t pushy, which is a nice change. We were very comfortable with Shane and the information he presented.
This day and age, everyone wants to complain however, they normally don’t want to take the time to compliment someone. We would like to let you know what a great employee you have in Shane Osmond. We will make sure we let all of our family and friend know how great Shane and My Hearing Centers are.