My name is Kim Mead and I am the wife of Bill Mead. We have been working with Dustin McMinn out of The Dalles office. Yesterday, husband was fitted for his new hearing aides and I requested your contact information. We have been sooooooo impressed with Dustin's help, professionalism, dedication and knowledge. How lucky you are to have such a valuable employee in your company.Because we live 50 miles one way from the office, he has made himself available and accommidated our schedule for which we are truly grateful. These hearing aides are going to be a game changer in our home, and Dustin's help and kindness is a large part of making my husband feel so comfortable with this transition. It is our hope that his supervisors truly know how he is doing.